Business Achievements
Services
- Started in the trenches - Was a successful Sales Representative for Converse for the first 3 years in the sports industry; This is where I realized the importance of great customer service
- 1st position at Prince was Manager of Dealer Relations - 2 years traveling to visit shops and retailers built my knowledge of service even further.
- #1 Rated customer service in the industry for Wilson Racquet Sports for 10 years
- #1 Rated sales and grassroots approachfor Wilson in the tennis industry
- #1 Rated in dealer relations and profitability with Wilson Racquet Sports for 9 years
Sourcing
- Was the first company to produce quality racquets in the far east (inproving margins from 40 to 70% while improving quality)
- Produced the first tennis balls in the far east
- Great relationships with other quality vendors in the far east